AlphaLAW-UNO - the new fully integrated Case Management and Desk system
AlphaLAW-UNO is a completely new Fee Earner Desk and Case Management system from AlphaLAW. It is based on the Microsoft.NET platform and utilises XML Web Services to provide a highly mobile and scalable business application solution.
This extremely advanced Fee Earner support system has its own fully integrated Case Management and Workflow system. The Case Management system is a total redesign in both approach and functionality and is a result of the experience gained over many, many years in designing and supporting such systems.
UNO succeeds in combining both power and simplicity into one easy to use application. With it you have the power to create highly flexible and efficient workflows to allow you to automate vast tracts of your work requirements. It has the simplicity of use that comes from our years of experience in designing systems that reflect the work styles, patterns and ethos of its users.
Furthermore, it contains its own KPI (Key Performance Indicator) system to enable you to measure and monitor the progress of work against your own designated targets thereby keeping a watch on the business aspects of the work as well as the professional standards that you employ within your firm.
AlphaLAW-UNO is fully integrated with and works in complete unison with all other AlphaLAW-vantage applications.
Click here..... for an on-line demonstration of the new AlphaLAW-UNO web Client Access function.
The new Desk system contains a multitude of Fee Earner productivity functions to make all of the common tasks easy to accomplish and help to keep staff up to date with case progress and outstanding tasks. We are extremely proud of the new AlphaLAW-UNO Case Management system, which we believe to be the most advanced, fully featured and flexible of any integrated single system available on the legal market today.
Included amongst its many new and powerful features are:
- Full Client and Matter enquiry and reporting. Click here... to display example
- Contact Maintenance and Enquiry
- Possibly the most flexible and comprehensive Time Recording system available, both Private and Legal Aid
- Fee Earner Diary with full Due Today reporting
- Attendance Note recording
- Fee Earner Cheque Request system
- Integrates with Outlook Email and with the Outlook Calendar
- User created Word and Excel documents enabling fully automatic Document and Report production
- A powerful user defined Report Generator enabling you to produce reports to your own requirements
- Telephone integration including optional automatic pop-up of client and matter details on receipt of call
- Extended Database allows you to add your own unique and specific information requirements to the system
- Sending of pre-configured emails
- Can initiate TM and Searchflow searches
- Integrates with a number of forms production packages
- Contains many features to assist you in complying with Law Society and other regulatory bodies
- Gives at a glance access to Active Matters, Outlook Inbox, Diary and KPI (Key Performance Indicators)
- Enables clients to be appraised of progress in their Matters by various means, including email, Web Client Access and SMS text messaging
New case workflow definition process
This newly designed function is based upon experience gained in many years of supporting and assisting firms in the use of Case Management systems. It allows you to create Workflows that exactly mirror the way both you and your firm works; to build intelligence in to the process thereby allowing much of the work to be carried out by less qualified staff under supervision. This highly configurable and intelligent Workflow definition system allows you to capitalise on the accumulated knowledge contained within your firm, of both Fee Earners and Support Staff.
New Case Manager Progression system
The Case Progression system guides you through the life of the case by asking questions, taking decisions based upon the answers given, and by making suggestions as to possible actions available. It creates personalised letters, completes forms, requests missing information required for documents, sends emails - in fact it handles all of the mundane tasks that are required during the progress of a case thereby enabling the Fee Earner or Paralegal to concentrate on the advice and management aspects of the Matter.
Money Laundering & Risk Management
The requirements of the 2003 Money Laundering legislation are fully catered for within AlphaLAW-uno. For example, on-screen prompts guide you through the collection of all necessary identification for new clients. In addition, AlphaLAW-UNO provides a full framework for the management of Risk. As an example, it can assign priority levels to case tasks which can then be automatically be escalated to a team leader or partner on set dates or after user definable periods of inactivity.
New User Configurable Due Today
The Due Today function has always been popular with our users. It provides you with vital information about Today's Appointments and Tasks as soon as you enter the system. The new version of the Due Today function allows you even more flexibility to decide the information that is important to you the user, and how it is displayed.
Key Performance Indicators (KPI)
AlphaLAW-UNO includes a fully featured KPI function. Key Performance Indicators are quantifiable measurements, agreed beforehand, that reflect the critical success factors of an organisation, a department or an individual. The AlphaLAW-UNO function enables you to preset and to automatically monitor performance against the planned measurements and goals.
Document Production
Fast and effortless Document and Form production means that from the start of a Matter it is possible to generate all relevant documentation automatically, at the touch of a button. Intelligent documents are contextually sensitive - letters look personalised not mass-produced.
Diary
The Diary has a totally new user interface in the familiar style of Microsoft Outlook making it easier for users to manage and schedule appointments. You can load your diary onto devices such as PDAs and Smartphones for users away from the office and automatically 'resynchronise' them when you return.