Press Release
AlphaLAW takes top spot again in the Law Society’s Software Solutions Guide 2006.
AlphaLAW fully integrated practice & case management solutions have for the second year running been rated 1st in The Law Society’s Software Solutions Guide 2006. The Guide, which judges suppliers in terms of customer feedback, product strategy and financial stability, is formally supported by the LSSA (Legal Software Suppliers Association).
Charles Christian commented. “AlphaLAW, for the second year running, this supplier has gained top marks in the customer satisfaction survey that forms part of this guide. However, as well as focussing on services and support, AlphaLAW has also been rolling out some major enhancements to its flagship AlphaLAW-Vantage product”.
The Law Society's IT panel Analysis said “AlphaLAW (formally MSS) continue to be top of the rankings for market research. They retain their customer loyalty for good reason. For the user, their software is clear and well presented. As far as case management is concerned, their design process is particularly impressive”.
AlphaLAW ranked 1st place in the following 10 areas:
· Overall satisfaction with practice management system
· Most reliable system
· Quality of ongoing support offered
· Quality of service & support
· Comprehensive range of functionality
· Range of features
· Scalability of system
· Appropriateness for size of law firm
· Most highly recommended by other law firms
· Rated number one supplier overall
Following the launch of the Software Solutions Guide, Simon Meehan, Managing Director of AlphaLAW said "AlphaLAW’s success is rooted in our customer-focused approach. The Law Society survey, for the Software Solutions Guide, specifically contacts supplier’s clients to ascertain how well they address their firm’s needs. Our top rating again confirms that we're more effective in meeting the needs of law firms than any other supplier. AlphaLAW understands customers' needs and works hard to deliver a high level of service for them. We are pleased that our customers recognise our collective efforts and this is demonstrated by their positive customer satisfaction feedback resulting in the top rating for the second year running.